UX Audit Services
Goals
The first stage of our UX audit process
The first stage of any UX audit is to determine business goals.
This will help prioritize the areas that need to be addressed and ensure that the audit is focused on improving the most important aspects of the user experience. The process for conducting a UX audit will vary depending on the type of audit being conducted. However, all audits should start with a review of the current state of the user experience and identify any areas that need improvement. There are four main types of audits that can be conducted:
- Heuristic Evaluation
- User Testing
- Task Analysis
- Log Analysis
Personas
We make sure your user personas are airtight
UX audit services help you take a closer look at your online presence.
We start by creating user personas, which help us understand your target audience's needs, goals, and pain points. From there, we develop a content strategy that aligns with your business goals and provides the information your users are looking for. Our goal is to help you create a website or app that provides a great user experience and drives results.
Analytics
See the gaps in your UX to make the necessary improvements
One of the most important way to success is to look at your Google Analytics data.
This will give you an idea of how users are actually interacting with your site, and what areas may need improvement. To start, we take a look at your overall traffic numbers. Are you getting the kind of traffic that you want? If not, what can you do to increase it? Next, we take a look at your bounce rate. This is the percentage of people who visit your site and then leave without taking any further action. A high bounce rate can be an indication that your site is not user-friendly or that it isn’t providing the kind of content that users are looking for.
Availability
Making your site work better across all devices
This stage is nessesary to identify any potential issues that users may experiences.
Errors
We find the errors so you don't have to!
Our team will review all of the errors and make a list of recommendations.
This list will help you fix the errors and improve your website's overall user experience. Output stage: After all of the changes have been made, we will retest your website to make sure that the user experience is improved. If you are still unsatisfied with the results, we will continue working with you until you are happy with the final product.
Do you have any questions? We tried to answer most of them!
Want to know what our clients think about working with us?
Gapsy has helped me immensely with perfecting my online presence. Through their expert guidance and creative input, I have been able to attract more clients and grow my business exponentially. I highly recommend their services to anyone looking to take their business to the next level.
Gapsy has been a game-changer for my business. Their team is highly creative and always on the cutting edge of the latest trends and technologies. I'm thrilled with the results I've seen so far, and I know that working with Gapsy will continue to help me grow my business and reach my goals.
They are simply the best at what they do. Their team has helped me to reach a whole new level of success with my business. I couldn't be happier with the results, and I would recommend their services to anyone looking to take their business to the next level.
As a client, I experienced a 50% reduction in the sign-up time for users on their platform due to our collaboration. Additionally, the revised pitch deck generated increased responses from investors. The team consistently delivered a smooth process by promptly addressing our needs.
Due to Gapsy Studio’s contributions, our end friends, family, and customers provided enthusiastic feedback. The service provider displayed excellent responsiveness and delivered the project promptly. In the end, we were genuinely content with this partnership.
Gapsy Studio successfully delivered the project within the agreed-upon timeframe, fully meeting the client's requirements. The vendor consistently demonstrated effective communication during our virtual meetings. In the end, the client expressed their satisfaction with the partnership.
The team's project management approach is highly commendable, and the client is genuinely impressed with all their deliverables. There are no identified areas for improvement. Everything in our collaboration was perfect and in-time. Overall, the project can be considered a resounding success.